HCA 459 Senior Project (Motivation and Conflict Resolution)
In any organization, regardless of the industry, some level of conflict and/or office bickering is inevitable and may have a damaging impact on productivity and motivation or morale. However, it is the responsibility of the manager to ensure that conflict is avoided whenever possible and, when it does occur, it is handled in an appropriate and respectful manner. With this in mind, listen to the podcast, Stop the Medical Office Bickering and respond to your selected option.
Option A: Case Study: A Matter of Motivation: The Delayed Promotion
Review the details of the case above from your course text, and respond to the following questions:
Thoroughly analyze the likely state of your ability to motivate yourself in your new position. In the process, comment to whatever extent you feel necessary on your level of confidence in the relative stability of your position and how this might affect your performance.
Describe the most likely motivational state of your HIM staff at the time you assumed the directorâ€™s position, and explain in detail why this state probably exists.
Based on the podcast, what are some proactive strategies that management could have used to reduce the potential for conflict in this situation?
Background from Text.
A Matter of Motivation: The delayed Promotion
With considerable advance notice, the director of health information management resigned to take a similar position in a hospital in another state. Within the department it was commonly assumed that you, the assistant director, would be appointed director; however, a month after the former directorâ€™s departure, the department still running without a director. Day-to-day operations had apparently been left in your hands, but the hospitalâ€™s chief operating officer had begun to make some of the administrative decisions affecting the department.
After another month had passed, you learned â€œthrough the grapevineâ€ that the hospital had interviewed several candidates for the position of director of health information management. Nobody had been hired.
During the next few weeks you tried several times to discuss your uncertain status with the COO. Each time you tried, you were told simply to â€œkeep doing what you are now doing.â€
Four months after the previous directorâ€™s departure, you were promoted to director of HIM. The first instruction you received from the COO was to abolish the position of assistant director.
Study Acers provides students with tutoring and help them save time, and excel in their courses. Students LOVE us!No matter what kind of essay paper you need, it is simple and secure to hire an essay writer for a price you can afford at StudyAcers. Save more time for yourself. Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more