Call us 24/7: + 1(925)399 0085

Get your paper done by an expert

No matter what kind of academic paper you need, it is simple and secure to hire an essay writer for a price you can afford at StudyAcer. Save more time for yourself.

WhatsApp + 1(925)399 0085
$ 10
free
  • bibliography
  • title page
  • revisions
per page
19 k happy customers
4.7 out of 5 satisfaction rate
27 writers active

ENG 315 Bad News Message

 PART 1

 

Assignment 2.1: Bad News Message – Draft Version

Write a bad newsletter to a customer who has requested an exemption to a company’s policy. Possible requests that would be subjects of bad newsletters are:

•A request for a refund or replacement of a $1,000 piece of equipment that broke after three (3) years, one (1) year past the warranty date.

•A request for a refund or voucher for a ruined two-week vacation (due to bad weather: rain or snow) at an expensive resort.

•A request to change a company’s “no-pets indoors” policy to a “pet-friendly” policy to allow customers to bring pets inside the restaurant and allow them to sit at tables with their owners.

•A request to change a company’s “pet-friendly” policy to a “no-pet” policy to prohibit customers from bringing their pets into the restaurant’s eating areas – inside or outside.

•Other: Write a bad news message based on another scenario.

The message should take the “form” of a letter; however, you will submit your assignment to the online course shell.

1. Format the letter properly:

•Include “to” and “from” addresses and the date.

•Include appropriate greeting and salutation.

•Use bullets as needed to emphasize key points.

2. Show appreciation and concern for the customer from the beginning (possibly with a brief buffer) and throughout the letter. Avoid being overly apologetic or complimentary.

3. Provide the turndown or bad news early in the letter.

4. Make the turndown clear and support it by providing two (2) to three (3) key reasons for the turndown.

5. Provide an alternative and / or a positive expectation of a future with the customer.

Your assignment must:

•Be typed, single spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Submitting your assignment:

•Submit your assignment through the online course shell.

•You do not need to email your assignment to your instructor.

The specific course learning outcomes associated with this assignment are:

•Use writing process strategies to develop brief business documents, such as routine messages, bad news messages, and persuasive / sales messages.

•Support ideas or claims in body paragraphs with clear details, examples, and explanations.

•Organize ideas logically by using transitional words, phrases, and sentences.

•Use sentence variety and effective word choice in written communication.

•Write clearly and concisely using proper writing mechanics.

 

PART 2

Assignment 2.2: Bad News Message – Revised Version  

Write a bad newsletter to a customer who has requested an exemption to a company’s policy. Possible requests that would be subjects of bad news letters include:

•A request for a refund or replacement of a $1,000 piece of equipment that broke after three years, one year past the warranty date.

•A request for a refund or voucher for a ruined two-week vacation (due to bad weather: rain or snow) at an expensive resort.

•A request to change a company’s “no-pets indoors” policy to a “pet-friendly” policy to allow customers to bring pets inside the restaurant and allow them to sit at tables with their owners.

•A request to change a company’s “pet-friendly” policy to a “no-pet” policy to prohibit customers from bringing their pets into the restaurant’s eating areas – inside or outside.

•Other: Write a bad news message based on another scenario.

The message should take the “form” of a letter; however, you will submit your assignment to the online course shell.

1. Follow proper format.

•Include “to” and “from” addresses and the date.

•Include appropriate greeting and salutation.

•Use bullets as needed to emphasize key points.

2. Show appreciation and concern for the customer from the beginning (possibly with a brief buffer) and throughout the letter. Avoid being overly apologetic or complimentary.

3. Provide the turndown or bad news early in the letter.

4. Make the turndown clear and support it by providing two (2) to three (3) key reasons for the turndown.

5. Provide an alternative and / or a positive expectation of a future with the customer.

Your assignment must:

•Be typed, single spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Submitting your assignment:

•Submit your assignment through the online course shell.

•You do not need to email your assignment to your instructor.

The specific course learning outcomes associated with this assignment are:

•Use writing process strategies to develop brief business documents, such as routine messages, bad news messages, and persuasive / sales messages.

•Support ideas or claims in body paragraphs with clear details, examples, and explanations.

•Organize ideas logically by using transitional words, phrases, and sentences.

•Use sentence variety and effective word choice in written communication.

•Write clearly and concisely using proper writing mechanics.

 

Our guarantees

Study Acers provides students with tutoring and help them save time, and excel in their courses. Students LOVE us!No matter what kind of essay paper you need, it is simple and secure to hire an essay writer for a price you can afford at StudyAcers. Save more time for yourself. Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Our Homework Writing Disciplines

With a highly diverse team in almost all academic fields including:


Warning: Invalid argument supplied for foreach() in /home/acemfljg/public_html/wp-content/themes/essay-writing/footer.php on line 12